Product Returns

Return Policy: Items purchased from VMTW may be returned within 30 days of purchase after obtaining an RMA (Return Material Authorization) form: Returned items found to be defective will receive a full refund or exchange at our disgression including shipping costs. Other returned items are subject to return shipping and restocking fees depending on the condition of the returned item.

Please complete the form below to request an RMA number.

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order ID:

Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

* Reason for Return:
Product is opened:

Faulty or other details:
Enter the code in the box below:

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1666 Jordan West Road Decorah, IA 52101 | Phone: 563-387-7315 | E-mail: